1594356 B.C. Ltd.
Effective Date: December 7, 2025
Last Updated: October 31, 2026
Welcome to TwoBirds. These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and 1594356 B.C. Ltd. ("TwoBirds," "Company," "we," "us," or "our"), a corporation incorporated under the laws of British Columbia, Canada (corporation number BC1594356).
By accessing or using our website at twobirdsinc.ca and our platform (collectively, the "Service"), you agree to be bound by these Terms, our Privacy Policy, and all applicable laws and regulations. If you do not agree to these Terms, you must not access or use the Service.
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any modifications constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
BY CREATING AN ACCOUNT OR USING THE SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS, INCLUDING THE BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER IN SECTION 16.
To use the Service, you must:
By using the Service, you represent and warrant that you meet all eligibility requirements. If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
TwoBirds provides an AI-powered scientific grant discovery and application management platform (the "Service") that includes:
THE SERVICE IS AN INFORMATIONAL AND ORGANIZATIONAL TOOL ONLY. TwoBirds does not guarantee the accuracy, completeness, or availability of any grant information, nor does TwoBirds guarantee that you will receive any grant funding. You are solely responsible for verifying all grant information directly with funding organizations.
To access the Service, you must create an account by providing accurate and complete information, including your name, email address, and other required profile information. You agree to update your information promptly if it changes.
You are responsible for:
We are not liable for any loss or damage arising from your failure to protect your account credentials or from unauthorized access to your account.
You may not:
We reserve the right to suspend or terminate accounts that violate these restrictions.
TwoBirds offers three regular subscription plans:
Additional features and limitations for each plan are described on our website and may be updated from time to time.
We reserve the right to change subscription fees at any time. Price changes will take effect at the start of your next billing period following notice to you. Your continued use of the Service after a price change constitutes your acceptance of the new pricing.
All fees are exclusive of applicable taxes, levies, or duties imposed by taxing authorities. You are responsible for paying all such taxes associated with your subscription, excluding taxes based on our net income.
All payments are processed by a third-party payment processor. By providing payment information, you also agree to that processor's terms and privacy policy as they apply to you. We do not store or have access to your full payment card details.
You represent and warrant that:
We reserve the right to suspend or terminate your access to the Service if payment cannot be processed or if your payment method is declined.
You may cancel your subscription at any time through your account settings or by contacting us at support@twobirdsinc.ca. Upon cancellation:
We stand behind the Service with a 14-day match guarantee on your initial paid subscription. If, during the first fourteen (14) days after your initial subscription purchase, the Service does not surface any grant opportunity matched to the profile information you provide, you may request a full refund of the amount paid for that initial subscription term.
To request a refund under this guarantee, contact us at support@twobirdsinc.ca within fourteen (14) days of your initial purchase. Once approved, we will refund the amount paid for your initial subscription term to your original payment method.
For clarity, this guarantee:
Except as expressly provided in this Section 7.2, all fees are non-refundable, and any refund outside this guarantee is provided solely at our reasonable discretion.
We reserve the right to suspend or terminate your account and access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include, but are not limited to:
Upon termination for cause, you will not be entitled to any refund of fees paid. Upon termination without cause, we will provide a prorated refund of prepaid fees for the unused portion of your subscription.
Grant discovery is unlimited on paid plans. Writer's grant application workspace limit resets at the beginning of each monthly period. Project limits apply to the number of projects retained in your account. Documents and AI edits inside an unlocked application workspace do not consume additional credits.
Reasonable request-size, concurrency, safety, and abuse-prevention controls continue to apply to features described as unlimited.
You agree not to:
We reserve the right to investigate and take appropriate action against anyone who violates these restrictions, including removing content, suspending or terminating accounts, and reporting violations to law enforcement authorities.
The Service, including all content, features, functionality, software, text, graphics, logos, trademarks, and other materials (collectively, "TwoBirds Content"), is owned by TwoBirds or our licensors and is protected by copyright, trademark, and other intellectual property laws.
Except as expressly authorized in these Terms, you may not:
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your personal, non-commercial research purposes during your subscription period.
This license does not include the right to:
"User Content" means any information, data, text, documents, or other materials that you submit, upload, or create through the Service, including researcher profile information, application documents, and saved grants.
You retain ownership of your User Content. However, by submitting User Content to the Service, you grant TwoBirds the licenses described below.
By submitting User Content, you grant TwoBirds a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:
This license continues even after you stop using the Service or delete your account, to the extent your User Content has been incorporated into our AI training data, anonymized datasets, or backup systems.
You represent and warrant that:
We have no obligation to monitor, review, store, or maintain any User Content. We may remove or refuse to display User Content that we determine, in our sole discretion, violates these Terms or is otherwise objectionable.
The Service displays grant and funding opportunity information collected from third-party sources, including government databases, foundation websites, and other public sources. This information is provided for informational purposes only.
WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, TIMELINESS, OR AVAILABILITY OF ANY THIRD-PARTY GRANT INFORMATION. Grant details, eligibility requirements, deadlines, and availability may change without notice. You are solely responsible for verifying all grant information directly with the relevant funding organizations before submitting any application.
The Service may contain links to third-party websites or services. These links are provided for your convenience only. We do not control, endorse, or assume responsibility for any third-party websites or services. Your use of third-party websites is at your own risk and subject to their terms and policies.
The Service utilizes third-party service providers, including cloud hosting, payment processing, and artificial intelligence services. Your use of the Service is also subject to the applicable terms and policies of these providers to the extent they apply to you.
The Service uses artificial intelligence and machine learning technologies to provide grant matching, recommendations, and other features. AI-generated content and recommendations are provided for informational and convenience purposes only.
WE DO NOT GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, OR SUITABILITY OF ANY AI-GENERATED CONTENT OR RECOMMENDATIONS. AI systems may produce errors, omissions, or outputs that are inaccurate, incomplete, or not suitable for your specific circumstances.
You are solely responsible for:
AI-generated content does not constitute professional, legal, financial, or other advice. You should consult with qualified professionals for specific advice related to your circumstances.
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WITHOUT LIMITING THE FOREGOING, WE DO NOT WARRANT THAT:
We will use commercially reasonable efforts to maintain the availability of the Service, but we do not guarantee any specific uptime or availability. The Service may be unavailable due to maintenance, updates, technical issues, or circumstances beyond our control. We are not liable for any interruption or unavailability of the Service.
From time to time, we may offer beta or experimental features. Such features are provided "as is" without any warranties and may be modified or discontinued at any time without notice.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TWOBIRDS, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:
WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION REFLECT A REASONABLE ALLOCATION OF RISK BETWEEN THE PARTIES AND ARE A FUNDAMENTAL PART OF THE BASIS OF THE BARGAIN BETWEEN US. THE SERVICE WOULD NOT BE PROVIDED WITHOUT THESE LIMITATIONS.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OF LIABILITY FOR CERTAIN DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
You agree to indemnify, defend, and hold harmless TwoBirds and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or related to:
This indemnification obligation will survive the termination of these Terms and your use of the Service.
Before initiating any formal dispute resolution proceeding, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute") informally by contacting us at support@twobirdsinc.ca.
You must provide a written description of the Dispute, including all relevant facts and your proposed resolution. We will attempt to resolve the Dispute through good-faith negotiations for a period of sixty (60) days from receipt of your notice.
If the Dispute is not resolved through informal negotiations within sixty (60) days, either party may initiate binding arbitration. Any Dispute that is not resolved informally shall be finally and exclusively resolved by binding arbitration administered by the British Columbia International Commercial Arbitration Centre (BCICAC) in accordance with its rules then in effect.
The arbitration shall be conducted:
The arbitrator's decision shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.
YOU AND TWOBIRDS AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION.
Unless both parties agree otherwise in writing, the arbitrator may not consolidate more than one person's claims and may not preside over any form of representative, collective, or class proceeding.
Notwithstanding the foregoing, either party may:
You may opt out of the arbitration and class action waiver provisions by sending written notice to support@twobirdsinc.ca within thirty (30) days of first accepting these Terms. Your notice must include your name, account information, and a clear statement that you wish to opt out of arbitration. If you opt out, disputes will be resolved in accordance with Section 17 (Governing Law).
These Terms and any Dispute arising out of or related to these Terms or the Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.
If you have opted out of arbitration pursuant to Section 16.5, or if arbitration is otherwise inapplicable, you agree to submit to the exclusive jurisdiction of the courts located in British Columbia, Canada, for the resolution of any Dispute, and you waive any objection to such venue.
These Terms, together with our Privacy Policy and any other policies or agreements referenced herein, constitute the entire agreement between you and TwoBirds regarding the Service and supersede all prior and contemporaneous agreements, proposals, and communications, written or oral.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms. The remaining provisions shall continue in full force and effect.
Our failure to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative of TwoBirds.
You may not assign or transfer these Terms or your rights or obligations hereunder without our prior written consent. We may assign or transfer these Terms without restriction. These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.
These Terms do not create any third-party beneficiary rights in any person or entity.
We shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
We may provide notices to you by posting on the Service, by email to the address associated with your account, or by other reasonable means. You are responsible for keeping your contact information current. Notices to us must be sent to support@twobirdsinc.ca or to our mailing address: 5240 Sarita Avenue, North Vancouver, BC, Canada.
The section headings in these Terms are for convenience only and have no legal or contractual effect.
The following sections shall survive termination of these Terms: Sections 9 (Intellectual Property Rights), 10 (User Content and License Grant), 11 (Third-Party Content and Services), 12 (Artificial Intelligence Disclaimer), 13 (Disclaimers), 14 (Limitation of Liability), 15 (Indemnification), 16 (Dispute Resolution and Arbitration), 17 (Governing Law), and 18 (General Provisions).
If you have any questions about these Terms, please contact us at:
1594356 B.C. Ltd.
Email: support@twobirdsinc.ca
Mailing Address:
5240 Sarita Avenue
North Vancouver, BC
Canada
© 2026 1594356 B.C. Ltd. All rights reserved.