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Table of Contents

Privacy Policy

1594356 B.C. Ltd.

Effective Date: December 7, 2025

Last Updated: October 31, 2026


1. Introduction

1594356 B.C. Ltd. ("TwoBirds," "we," "us," or "our"), a corporation incorporated under the laws of British Columbia, Canada (corporation number BC1594356), operates the website twobirdsinc.ca and the TwoBirds platform (collectively, the "Service"). This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you access or use our Service.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use the Service.

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of the Service after any modifications constitutes your acceptance of the revised Privacy Policy.


2. Information We Collect

2.1 Information You Provide to Us

When you create an account or use our Service, we may collect the following personal information:

  • Full name
  • Email address
  • Phone number
  • Education level
  • Current position/job title
  • Institution or organization affiliation
  • Geographic location
  • Field of study and research focus
  • Institution type
  • Funding needs and preferences

2.2 Information Collected Automatically

When you access or use our Service, we automatically collect certain information, including:

  • Device information (browser type, operating system, device identifiers)
  • Log data (IP address, access times, pages viewed, referring URL)
  • Usage data (features used, interactions with the Service)
  • Cookies and similar tracking technologies (see Section 7)

2.3 Information from Third Parties

We may receive information about you from third-party sources, including publicly available grant databases, funding organization websites, and other publicly accessible sources relevant to our grant discovery services.


3. How We Use Your Information

We use the information we collect for the following purposes:

  • Providing the Service: To operate, maintain, and deliver the features and functionality of our platform, including grant discovery, matching, and application workspace tools
  • Personalization: To match your researcher profile with relevant grant and funding opportunities using AI-powered recommendation systems
  • Communications: To send you service-related notifications, including new grant matches, deadline reminders, and account updates
  • Customer Support: To respond to your inquiries, requests, and provide technical assistance
  • Analytics and Improvement: To analyze usage patterns, monitor performance, and improve our Service
  • AI Development: To train, develop, and improve our artificial intelligence and machine learning models (see Section 4)
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes
  • Protection: To detect, investigate, and prevent fraudulent, unauthorized, or illegal activity

4. Use of Artificial Intelligence

Our Service utilizes artificial intelligence ("AI") and machine learning technologies to provide grant matching, recommendations, and other features. By using our Service, you acknowledge and agree that:

  • Your profile information and usage data may be processed by AI systems to generate personalized grant recommendations
  • We use third-party AI service providers to power certain features of our Service
  • Your data may be used to train, improve, and develop our AI models and algorithms in the future
  • AI-generated recommendations and outputs are provided for informational purposes only and should not be relied upon as the sole basis for any decision

We do not guarantee the accuracy, completeness, or reliability of any AI-generated content or recommendations. You are solely responsible for verifying all grant information, eligibility requirements, and application details directly with the relevant funding organizations.


5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

5.1 Service Providers

We share information with third-party vendors and service providers who perform services on our behalf, including:

  • Cloud Hosting: cloud infrastructure providers
  • Payment Processing: Stripe (we do not store or have access to your full payment card details)
  • Analytics: product analytics that record how people use our website and app
  • Performance and Error Monitoring: browser error and performance monitoring
  • Advertising and Conversion Measurement: Meta Platforms (the Meta/Facebook Pixel and Conversions API), which we use unless you turn tracking off (see Section 7.2) to measure the performance of our advertising and to deliver relevant ads
  • AI Services: AI model providers
  • Email Services: Third-party email marketing and transactional email providers

These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with applicable privacy laws.

5.2 Legal Requirements

We may disclose your information if required to do so by law or in response to valid legal processes, including:

  • Court orders, subpoenas, or other legal processes
  • Requests from government or regulatory authorities
  • To protect our rights, privacy, safety, or property, or that of our users or others
  • To enforce our Terms of Service or other agreements

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change via email and/or prominent notice on our Service.

5.4 With Your Consent

We may share your information for other purposes with your express consent.


6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. Upon account closure or deletion request, we will retain your personal information for a period of six (6) months, after which it will be securely deleted or anonymized, except where longer retention is required:

  • To comply with legal, regulatory, or reporting obligations
  • To resolve disputes or enforce our agreements
  • For legitimate business purposes, such as fraud prevention

Anonymized or aggregated data that cannot reasonably be used to identify you may be retained indefinitely for analytics and service improvement purposes.


7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store information when you use our Service.

7.1 Types of Cookies We Use

  • Essential Cookies: Required for the operation of our Service, including session management and authentication
  • Preference Cookies: Enable us to remember your settings and preferences
  • Analytics Cookies: Help us understand how people use our Service. Our analytics provider stores an identifier in cookies and local storage unless you turn tracking off
  • Monitoring Cookies: Our monitoring provider uses a short-lived first-party cookie to group browser error and performance data for a sample of sessions
  • Marketing Cookies: Used to deliver relevant advertisements and to measure the performance of our marketing, including the Meta (Facebook) Pixel and related Meta advertising technologies, which load unless you turn tracking off

7.2 Your Cookie Choices

We track how people use our website and app. Our analytics provider stores an identifier on your device and, when you are signed in, links your activity to your internal account ID, and we use the Meta Pixel and Conversions API to measure and improve our advertising. You can turn tracking off at any time with the "Cookie settings" link at the bottom of this page: we then stop Meta tracking, reset our analytics identifier and remove the Meta cookies and click identifiers we stored, and analytics continue without identifiers or a link to your account. We never send your email address, in plain or hashed form, to our analytics provider or Meta.

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. However, some features of our Service may not function properly if you disable cookies.

You can also manage how Meta uses your activity through your Meta advertising preferences, and limit ad personalization through your device settings or industry opt-out programs such as the Digital Advertising Alliance.

Depending on your location, you may have additional rights regarding non-essential cookies and tracking technologies, including the right to object to their use or to withdraw any consent you have given. See Section 8 for how to exercise your rights, or contact us using the details in Section 13.


8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

8.1 All Users

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information, subject to legal retention requirements
  • Account Closure: Close your account at any time through the platform or by contacting us
  • Marketing Opt-Out: Unsubscribe from marketing communications using the link provided in our emails

8.2 European Economic Area, United Kingdom, and Switzerland Residents (GDPR)

If you are located in the EEA, UK, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

  • Right to Access: Obtain confirmation of whether we process your personal data and request a copy
  • Right to Rectification: Request correction of inaccurate personal data
  • Right to Erasure: Request deletion of your personal data in certain circumstances
  • Right to Restriction: Request restriction of processing in certain circumstances
  • Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format
  • Right to Object: Object to processing based on legitimate interests or for direct marketing purposes
  • Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
  • Right to Lodge a Complaint: Lodge a complaint with a supervisory authority in your country of residence

Legal Bases for Processing (GDPR): We process your personal data on the following legal bases:

  • Contract: Processing necessary to perform our contract with you (providing the Service)
  • Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Service, fraud prevention, and security
  • Consent: Where you have provided consent for specific processing activities
  • Legal Obligation: Processing necessary to comply with legal requirements

8.3 California Residents (CCPA/CPRA)

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

  • The right to know what personal information we collect, use, and disclose
  • The right to delete your personal information
  • The right to opt-out of the sale or sharing of personal information (we do not sell your personal information)
  • The right to non-discrimination for exercising your privacy rights
  • The right to correct inaccurate personal information
  • The right to limit the use of sensitive personal information

8.4 Canadian Residents (PIPEDA)

If you are a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including:

  • The right to access your personal information held by us
  • The right to challenge the accuracy and completeness of your information and have it amended
  • The right to withdraw consent to the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions

To exercise any of these rights, please contact us using the information provided in Section 13.


9. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, alteration, and disclosure. These measures include encryption, access controls, and secure data storage practices.

However, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee the absolute security of your information, and you transmit information to us at your own risk. You are responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.


10. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including Canada and the United States, where our service providers operate. These countries may have data protection laws that differ from those in your jurisdiction.

By using our Service, you consent to the transfer of your information to these countries. Where required by applicable law, we implement appropriate safeguards for international data transfers, such as standard contractual clauses approved by relevant authorities.


11. Third-Party Links and Services

Our Service may contain links to third-party websites, applications, or services that are not operated by us. This Privacy Policy does not apply to third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you access.

Our grant discovery features may direct you to external funding organization websites for application submission. Your interactions with those websites are governed by their respective privacy policies and terms of service.


12. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age. If you are under 18, you may not use our Service or provide any personal information to us.

If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you believe we have inadvertently collected information from a child under 18, please contact us immediately.


13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

1594356 B.C. Ltd.

Email: support@twobirdsinc.ca

Mailing Address:
5240 Sarita Avenue
North Vancouver, BC
Canada

We will respond to your inquiry within a reasonable timeframe and in accordance with applicable law.


14. Disclaimer of Warranties and Limitation of Liability

THE INFORMATION PROVIDED THROUGH OUR SERVICE, INCLUDING GRANT RECOMMENDATIONS AND AI-GENERATED CONTENT, IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

WE DO NOT WARRANT THAT:

  • Grant information in our database is accurate, complete, or current
  • AI-generated recommendations will meet your specific needs or requirements
  • The Service will be uninterrupted, error-free, or secure
  • Any grants you apply for will be awarded

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, 1594356 B.C. LTD. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR OPPORTUNITIES, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE OR RELIANCE ON ANY INFORMATION PROVIDED THROUGH THE SERVICE.

YOU ARE SOLELY RESPONSIBLE FOR VERIFYING ALL GRANT INFORMATION, ELIGIBILITY REQUIREMENTS, DEADLINES, AND APPLICATION PROCEDURES DIRECTLY WITH THE RELEVANT FUNDING ORGANIZATIONS BEFORE SUBMITTING ANY APPLICATION.


15. Governing Law and Dispute Resolution

This Privacy Policy and any disputes arising out of or related to it or your use of the Service shall be governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Any disputes arising from this Privacy Policy or your use of the Service shall be resolved exclusively in the courts located in British Columbia, Canada, and you consent to the personal jurisdiction of such courts.


16. Severability

If any provision of this Privacy Policy is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid or unenforceable provision shall be modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent.


17. Entire Agreement

This Privacy Policy, together with our Terms of Service, constitutes the entire agreement between you and 1594356 B.C. Ltd. regarding the collection, use, and disclosure of your personal information in connection with the Service.


© 2026 1594356 B.C. Ltd. All rights reserved.